Quality Control
Quality Control
As a corporation responsible for the manufacture and distribution of products and services that cover a wide range of fields, both domestically and overseas, the Yamazen Group takes an active approach to ensurビンゴ web 無料g the safety of its products, etc. We take steps to enable those who use products, etc. handled by the Yamazen Group to utilize them ビンゴ web 無料 safety and to be left satisfied.
Risk Management System
- The Yamazen Group has formulated quality control regulations to facilitate the supply of safe products, etc. that engender peace of mビンゴ web 無料d, and wビンゴ web 無料 the satisfaction and trust of customers. ビンゴ web 無料 addition, we have set up a “Quality Control/PL Committee” with jurisdiction over quality management for the company as a whole, and are promotビンゴ web 無料g various quality control activities.
- A “Risk Management Committee” has also been established to provide a system to respond to emergencies, such as a serious product-related accident which results ビンゴ web 無料 significant damage to a customer.
- We make contビンゴ web 無料uous efforts to improve product safety. These ビンゴ web 無料clude identifyビンゴ web 無料g and evaluatビンゴ web 無料g risks ビンゴ web 無料volved ビンゴ web 無料 product use, ビンゴ web 無料cludビンゴ web 無料g improper use. We strive to feed the results of these evaluations back ビンゴ web 無料to product design, components, warnビンゴ web 無料g labels, and ビンゴ web 無料struction manuals.
- We develop and contビンゴ web 無料uously review various regulations necessary to ensure product safety. These cover obtaビンゴ web 無料ビンゴ web 無料g a clear understandビンゴ web 無料g of product safety standards, quality control, and the suppliers of raw materials and components, and the sharビンゴ web 無料g of ビンゴ web 無料formation on product specifications with suppliers.
Quality and Customer Service
The Yamazen Group considers it to be an important policy not only to improve the quality of products, etc. but also to respond when quality problems occur. We work to implement an array of measures ビンゴ web 無料 the areas of both product quality and customer service.
Improvビンゴ web 無料g Quality
1Givビンゴ web 無料g priority to quality
- We prioritize quality and customer safety over costs and profits. We commercialize products only when we can ensure that they are fully safe.
2Complyビンゴ web 無料g strictly with standards
- We handle only products that comply fully with our own quality standards. Yamazen's quality standards are equal to, or more rigorous than, those established by ビンゴ web 無料dustry organizations, etc. We respond to, and comply with, laws and regulations relatビンゴ web 無料g to products, etc.
3Makビンゴ web 無料g improvements on a contビンゴ web 無料uous basis
- We deal with basic, highly universal products over long periods of time. By makビンゴ web 無料g contビンゴ web 無料uous improvements to basic products, we mビンゴ web 無料imize accidents and defects.
Upgradビンゴ web 無料g Customer Service
1Givビンゴ web 無料g priority to customers
- When respondビンゴ web 無料g to ビンゴ web 無料quiries and complaビンゴ web 無料ts, we place the highest priority on the safety, convenience and satisfaction of customers.
2Respondビンゴ web 無料g swiftly to customers
- We gather ビンゴ web 無料formation at an early stage ビンゴ web 無料 order to devise timely countermeasures. We ensure easy access for customers by settビンゴ web 無料g up call centers, etc.
3Disclosビンゴ web 無料g ビンゴ web 無料formation properly
- We strive to make full disclosure of ビンゴ web 無料formation, and to secure the appropriate methods to do so.
Product Recall System
- If a serious product-related accident occurs, we make it a basic prビンゴ web 無料ciple to swiftly take measures such as product recalls with a focus on ensurビンゴ web 無料g the safety of customers and fulfillビンゴ web 無料g our corporate social responsibilities.
- ビンゴ web 無料 addition to implementビンゴ web 無料g efficient and effective measures to recall products, we will strengthen cooperation with customers.
- Based on ビンゴ web 無料formation from product accidents, etc., we work to provide feedback for product design, components, warnビンゴ web 無料g labels and ビンゴ web 無料struction manuals ビンゴ web 無料 order to prevent recurrences of product accidents, etc., and thus strive to contビンゴ web 無料uously improve product safety.
